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Shipping Policy
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SHIPPING POLICY
 

All in stock items will be send to you within 1-3 business days. Made-to-order shipping dates are to be discussed individually.

Ukraine: 

Free shipping on all orders over 40$ by Nova Poshta ( 1-2 business days).

International orders 

 

Standard trackable shipping via Ukrposhta - 10$.

Complimentary shipping on all orders over 150$.

All orders are shipped out of Kyiv, Ukraine. Deliveries are made by Ukrposhta (the Ukrainian post).

Delivery time depends on the destination country : 

 7-14 business days for Europe

10-14 business days for US and Canada

up to 21 business days for other destinations. 

 

When order is sent, you will receive the tracking number of your parcel.

 

Please note, that delivery times are provided as guidelines only and do not take into account possible delays caused by payment authorization and/or stock availability and/or customs delays.

International shipping charges do not include taxes or duties. We are not liable for any local taxes, which must be paid according to the destination country's legislation.

We do not ship to Russia and Belarus.

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Returns Policy
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RETURNS POLICY

Please, contact us at hello@danielakoltunova.com if you are unhappy with your item. 

 

We accept returns within 14 days from the date of receipt of the order as long as the item is returned unworn and in the saleable condition. 

Sale items and individual orders cannot be refunded. 

The cost of return shipping is your responsibility. We issue a refund after receiving the item back and checking it. Please note, that shipping costs are non-refundable.

If you hadn't picked up the parcel in time, it returned back and you refuse to pay for the repeated delivery or want to cancel the order, we can only refund 50% of the item's cost.

Payment Methods
FAQ'S

CONTACT US :)

If you have any questions feel free to contact me on hello@danielakoltunova.com or on Instagram @danielakoltunova.

PRIVACY POLICY

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1. Each time you use this website (Site), you will be under private policy which is in force at all times and you should review this text to be sure that you agree with it.

2. Information we collect may include :

Personal data.Personal Data is information that identifies you or can be used to identify or contact you. Such Personal Data may include your name, address, email address, telephone number, birthdate (primarily for eligibility purposes).

Billing information.If you wish to preorder a product through our Site, you will be required to provide certain information in addition to the Personal Data noted above. Such information may include a credit card number, PayPal account number, and similar information (collectively, ‘Billing Information’).

Other information and cookies.In addition to the Personal Data and Billing Information noted above that you voluntarily provide to us, we may collect additional information (collectively, ‘Other Information’). Such Other Information may include:

Information that we automatically collect when you visit the Site, such as your IP address, Internet service provider, browser type and language, referring and exit pages and URLs, date and time of your visit, amount of time spent on particular pages, what sections of the Site you visit, number of links you click while in the Site, and similar information concerning your use of the Site.

3. Data Protection.Daniela Koltunova protects your personal data as established in the General Data Protection Regulation 2016/679. Your data will be treated with the utmost confidentiality to manage our business activity. The data will be kept until the deletion is requested to us, or established by a legal provision.

4.We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

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